Delivery

Prodigieux London offer worldwide shipping at affordable prices. We aim to ship all items securely and as quickly as possible. All orders should be received within 7 working days. We offer free shipping on order over £150. 

Standard UK: £5.00

International: £10.00

 

Returns

We are confident you will love your purchase. However, if for any reason you decide to return an item, we are happy to refund for any unworn item, in its original condition, with the labels still attached. Returns must be made within 14 days of you receiving your order. Returns will be processed within 3-5 days of us receiving the item (however this time frame may be compromised on bank holidays or over the Christmas period). Refunds will be made by the same method of payment and usually take between 3-5 days to show in your account. 

 

Exchanges

Exchanges can also be made within 14 days of you receiving your order. Item must be unworn, in its original condition and with the labels still attached. Please attach a clear note inside the returns package stating which item you would like instead. 

 

Payment for the cost of returns & exchanges is the responsibility of the customer. We highly recommend recorded delivery (as we will not take responsibility for lost items). 

 

For any other enquiries please email info@prodigieux.co.uk for a reply within 24 hours.